The Team plan is ideal for medium sized businesses which are looking for more flexibility and control over their Zendesk system. The Team Plan – $19/month/agent ($25 if billed monthly) You can also setup a basic Knowledge base for your customers. The plan also provides a web widget & mobile SDK, and is open to add capabilities upon need. Under this plan you can provide your customers unlimited email support, and integrate social media channels such as Facebook and Twitter that enable you to turn posts, tweets and private messages into tickets on the system. If your support requests are just now starting to get overwhelming, then the Essential plan is probably a good choice. Zendesk Support Essential plan contains all the essentials necessary to run a small business or start-up. The Essentials Plan – $5/month/agent ($9 if billed monthly) It is important to notice that all the prices are in dollar, prices in Thailand (Bath) can be little different. We look at what each plan offers and what kind of business it suits for. Next we are going to take closer look at five different Zendesk Support plans. You also can start, stop or make changes to your plan at any time. You just need to figure out which perks and modules you really need and which ones aren’t essential for your business. Pricing plans are so customizable that virtually any company can find one that fits their needs and budget. With five different Zendesk Support plans and plenty of add-ons available, it’s easy to get what you need from Zendesk for a price you can afford. Annually billed options are always little bit cheaper than monthly billed. Zendesk offers different pricing plans for its various modules.
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